Frequently Asked Questions

Can you send me free samples?

We do not send free samples on request, but when you buy samples we will send you a voucher to save on a full-sized bottle. Samples can be purchased here.

Why are your shipping charges set at this rate?

As our fragrance products contain flammable liquids, our carrier partners require us to declare the contents as 'flammable', which can sometimes increase costs.

Charity requests

Miller Harris receive a large number of requests asking for donations and support with charity events and we regret are not able to support each request. We are sorry your request may not receive a positive response and wish you success.

 

Miller Harris availability

United Kingdom

  1. Miller Harris Flagship stores - click here for your local store
  2. Miller Harris UK website - Click here for the home page
  3. Official retail stockists - click here to find your local store
  4. Official web partners - we sell our product online with Amazon.co.uk and Selfridges.com

International

  1. Official retail stockists - click here to find your local store
  2. Official web partners - we have limited partners that have agreed to sell product online.

Unofficial sellers

If you wish to purchase product from websites not listed above, Miller Harris Fragrance Ltd cannot confirm either the age or provenance of the product. It is natural for product to reach the end of its lifecycle, and for retailers to sell it on to companies as clearance. This product is then freely sold around the world, and often sold at prices well below those listed in the stores and websites listed above. Due to the nature of this business often product can be promoted for sale for periods far beyond our recommended shelf life.

Miller Harris are not responsible for product bought from third parties, and any effect that it may have when you put it on your skin.

Customers have asked and we can confirm that Miller Harris do not currently sell to Strawberrynet, Allbeauty and we do not officially sell on eBay.

Product shelf life

All of our Fragrances are created using natural ingredients and these ingredients can decay over time. Miller Harris recommend that our fragrances, bath and body and home fragrances should be used within three years of manufacture.

Miller Harris and animal testing

Miller Harris is committed to the elimination of animal testing. We are equally committed to consumer health and safety, and bringing to market products that comply with applicable regulations in every country in which our products are soldWe do not conduct animal testing on our products or ingredients, nor ask others to test on our behalf, except when required by law. Miller Harris fully supports the development and global acceptance of non-animal testing alternatives.

Are your products vegan?

Our products are suitable for vegans and cruelty free. You can be confident that our products are formulated entirely without animal-derived products.

How does the M.H Loyalty scheme work?

For the Terms & Conditions of our Loyalty programme please visit this page.

How to apply Reward/Discount codes

If you have a discount or reward code these can be entered during the checkout process. Only one code can be used per transaction.